Excuse me? Did you catch the fact that it was NEW IN BOX? Elgato is the company responsible for packing these devices, so if the quality wasn't there to begin with, it's nobody else's fault but Elgato's. Even though I purchased my product new in box (still sealed), they said they can't "guarantee the quality of the product" otherwise. I contacted Elgato and went through their warranty department, only to be told that mine wouldn't be covered because I did not buy my product from an "authorized" reseller. The software will fail to recognize the device and you are left with a useless piece of plastic. This device will stop working within two months of use due to it's cheap design.
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